How can we help you?
Tell us what happened and we’ll guide you to the right support path.
Thanks, we received your message and will get back to you soon.
Common questions
Learn about SecureTradeHow fast does support reply?
We usually reply within 24 hours. For quick questions, WhatsApp is usually the fastest way to reach us.
How do I report a listing?
Open the listing, tap the Report button, choose the reason, and submit it. Our team reviews reported listings and may remove anything suspicious or against our rules.
I have an issue with posting an ad. What should I do?
Send us your account email, the category you are posting in, and a screenshot of the error. This helps us find the issue faster.
What is Dealify SecureTrade?
SecureTrade is Dealify’s safer handover flow for buyers and sellers. It helps reduce risk during online deals and makes the handover feel more trusted.
Can I edit or remove my listing?
Yes. Go to My Ads from your profile, open the listing, and choose the available edit or delete option.
Why is my listing not showing?
Some listings may take a short time to appear or may need review. If it still does not show, contact us with your listing title and account email.
Where can I get app help?
Send us your account email, device type, and screenshots of the issue. The more details you send, the faster we can help.